The issue has been resolved and everything is operating normally.
Posted Nov 29, 2025 - 18:32 EET
Update
The issue is still ongoing, and EV drivers may continue to experience difficulties starting or stopping charging sessions while we work toward a resolution.
Posted Nov 29, 2025 - 15:33 EET
Update
We are continuing to work on resolving the issue. EV drivers may still experience difficulties starting or stopping charging sessions.
Posted Nov 28, 2025 - 18:51 EET
Update
No change in status. We are closely monitoring the situation.
Posted Nov 28, 2025 - 15:51 EET
Monitoring
We are still monitoring the situation but still seeing a reduced number of problems.
Posted Nov 28, 2025 - 14:17 EET
Update
We have now applied an additional fix and monitoring the situation.
Posted Nov 28, 2025 - 11:40 EET
Update
We are continuing the investigation as we are still seeing issues in starting charging sessions. If you are experiencing issues, please try again as this could solve the problem experienced.
We will provide updates throughout the day.
Posted Nov 28, 2025 - 10:22 EET
Update
We are continuing the investigation as we are still seeing issues in starting charging sessions. If you are experiencing issues, please try again as this could solve the problem experienced.
We will provide updates throughout the day.
Posted Nov 28, 2025 - 09:23 EET
Update
We are continuing to work on fixing the issue. Some EV drivers might still experience problems starting charging sessions. If you are experiencing issues, please try again as this could solve the problem experienced. We will provide further update once the issue has been solved or beginning of the next business day.
Posted Nov 27, 2025 - 17:04 EET
Update
We are continuing to work on fixing the issue. EV drivers might still experience problems starting charging sessions.
Posted Nov 27, 2025 - 15:01 EET
Update
We are continuing to work on fixing the issue. EV drivers might still experience problems starting charging sessions.
Posted Nov 27, 2025 - 13:52 EET
Update
We are continuing to work on fixing the issue. EV drivers might still experience problems starting charging sessions.
Posted Nov 27, 2025 - 13:14 EET
Identified
The incident is not fully resolved and EV drivers might experience problems starting charging sessions still. Investigation is still ongoing.
Posted Nov 27, 2025 - 11:44 EET
Monitoring
The problem has been identified. A fix has been implemented and we are monitoring the situation.
Posted Nov 27, 2025 - 10:53 EET
Investigating
Problems in starting and stopping charging sessions. We have identified a problem that prevents some charging sessions not starting or stopping correctly. We are investigating the issue.
Posted Nov 27, 2025 - 10:01 EET
This incident affected: Charging station communication (OCPP-SOAP, OCPP-JSON, Ensto EVC), API (End User API, Admin API), Mobile applications (iOS, Android), Roaming (OCPI, Hubject, Gireve), and One-time payment.